Legal
Privacy policy
What DayRun is
DayRun is a mobile errand planner. You sign in with a phone code. You tell us what you need done and by when. Live GPS picks the planning city. The app chooses stores from our catalog, explains the choice, and plans a driving loop. You do not type an address to create an errand.
What we collect
Before any dump or errand you enter these account details. Your phone is already saved from the sign-in code.
- Phone number, to send a sign-in code and to give the 3-day trial once per phone.
- First name and last name, for the account.
- Email, so we can send a receipt when a payment succeeds.
- Mailing address: street, city, region, and postal code. We store it so the receipt has a postal address. The mailing address is for receipts. It is not a store address.
- Your autopay choice. The box starts unchecked. We store it because the 3 free days start only after you agree to autopay.
- Before a charge, the plan and amount you accepted, the time you agreed, your IP and browser, and the card brand and last four digits from the payment gateway. We keep these with your name, email, phone, and mailing address so a disputed charge can be answered.
- Errands, deadlines, chosen places, day plans, and files you save in Wallet.
- Text or voice of the needs you add, and photos you attach so we can turn them into cards.
- Support chats you start on this site: your name, email, and messages, so a teammate can reply.
- Device id, and your location while the app is open, so nearby stops can be ordered. We do not track you after you leave the app. Live GPS picks the planning city.
If you save a home pin or a work pin, we keep it as a commute anchor for the loop. That pin is separate from the mailing address on your receipts.
We do not collect card numbers, card expiry, CVC, SSN, Aadhaar, date of birth, or gender. The payment gateway stores the card number, expiry, and CVC. From that gateway we keep only the card brand and the last four digits.
How we use it
We use the account to run DayRun, pick places, and build a loop. We use the phone number to send login codes and to keep the 3-day trial to one use per phone. We use the email and mailing address for receipts. We use the autopay choice to know you agreed to be charged. We use the plan, amount, agreement time, IP, browser, and card brand and last four digits so a disputed charge can be answered. We do not sell your list, location, or files. We do not show other people your errands.
Account, Plus, and the trial
You cannot plan errands until the account email and mailing address are saved. You cannot dump until the 3-day trial is accepted or a plan is paid.
After those details are saved you can choose a plan. In the United States, one month is $6.99. Three months is 10% off. Six months is 15% off. One year is 20% off. In India, one month is ₹499. Three months is 10% off. Six months is 15% off. One year is 20% off.
Each phone gets 3 free days, once. The autopay box starts unchecked. The trial starts only after you check that box and a valid card is on file with the payment gateway. You can cancel through the third day. A trial canceled before the fourth-morning charge is not billed. The morning of the fourth day we charge one month if you have not canceled. That charge is $6.99 in the United States and ₹499 in India. When a payment succeeds, a receipt goes to the email on the account.
A monthly plan is charged every month until you cancel. A 3, 6, or 12 month plan is one charge for that term. It is not a monthly bill. Cancel stops the next bill. A month, or a 3, 6, or 12 month term, that is already paid is not refunded. Access lasts until that paid period ends. If a charge is declined, DayRun stops until a payment succeeds. Cancel still only stops the next bill and does not refund the period already paid.
A lifetime promo code turns on Plus with no bill. A percent promo code reduces the first charge only, and the card is still required.
Text messages (login codes)
If you enter your mobile number, check the SMS box, and tap Next at getdayrun.com/signup or in the DayRun app, we send a one-time sign-in code by SMS. That is the only text we send. Frequency is typically one or two messages per sign-in. Message and data rates may apply.
We do not share mobile numbers with third parties or affiliates for marketing or promotional purposes. Twilio delivers the login code. We do not sell, rent, or swap your number.
Reply STOP to opt out of DayRun texts. Reply HELP for help, or email hello@getdayrun.com. Terms: getdayrun.com/terms.
Who helps us run it
- Our cloud host, for the API and the Postgres database where your account lives.
- Twilio, to deliver text codes to your phone.
- OpenAI, when you add messy speech or screenshots, so we can turn them into errand cards.
- OpenStreetMap services (including Nominatim and OSRM) for neighborhood labels and drive times.
- Cloudflare, for this website and to forward hello@ and privacy@ to us.
- A payment gateway, to keep the card number, expiry, and CVC and to charge a plan. DayRun receives the card brand and last four digits from the gateway. DayRun does not receive the card number, expiry, or CVC.
- Apple and Google, if you download DayRun from their stores.
Navigate in the app opens Apple Maps, Google Maps, or Waze on your phone. Those apps have their own policies.
How long we keep it
Account data stays until you delete the account. Login codes expire in minutes. Server logs are short-lived. Wallet files stay until you remove them or delete the account. We keep the charge record, including the plan and amount you accepted, the time you agreed, your IP and browser, and the card brand and last four digits, so a disputed charge can be answered.
Your choices
You can edit your first name, last name, email, and mailing address on the account. You can delete your account from the app, or email privacy@getdayrun.com and we will delete the data we hold for that account.
Children
DayRun is not directed at children under 13. We do not knowingly collect their data.
Changes
If this policy changes in a material way, we will update this page and the date above.
Contact
Support: hello@getdayrun.com
Privacy: privacy@getdayrun.com